Frost Impressions Return/Exchange Policy
All Sales are final at Frost Impressions - but we know opinions (and sizes!) can “shift” after you get excited about all we have to offer!
So we’ll allow you to exchange for a different size up to 14 days after you receive your original order (we run a business, but we want to see you happy too!).
A couple ground rules: we won’t issue monetary refunds, and the items must be unworn and in original condition (for the next customer to enjoy!). And if your size is unavailable, you may choose another item of similar value – or just pay the difference on a new item.
We apologize for any inconvenience, but we must enforce this policy because we’re always working to bring you awesome new selection, and the items we carry changing daily. To make you happy!